fridayiminlovexo

Shipping

AUSTRALIA & NEW ZEALAND SHIPPING

For shipping within Australia & New Zealand we use Registered Australia Post or Express Australia Post. Shipping is FREE for every order over $200.00 AUD.

Delivery time via Registered Australia Post is 3 to 10 days from the time of shipment, depending on your location.

Delivery time via Express Australia Post is 1 to 5 days from the time of shipment, depending on your location.

Once your parcel has been dispatched you will receive an email and tracking identification number so you can keep track.  You can track your parcel at the below:

https://m.auspost.com.au/view/tracking

SHIPPING OUTSIDE AUSTRALIA & NEW ZEALAND

For shipping outside of Australia & New Zealand, we use Australia Post’s International Delivery Service. Shipping is FREE for every order over $200.00 AUD.

Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel at the below:

https://m.auspost.com.au/view/tracking

Purchases made on weekends and public holidays will be processed on the next business day.

NON-DELIVERY 

Please note, estimated delivery times do not include customs delays or where parcels are held by customs officials.  In the unlikely event that you have not received your parcel within the delivery time estimated by Australia Post and you have checked the tracking details, please contact Hails Cronin at fridayiminlovexo@yahoo.com.au with the subject heading as "Parcel Not Received".  We will follow-up and confirm. 

CHANGES TO ORDERS

fridayiminlovexo take great pride in our product quality.  Full priced garments can be exchanged or returned for a full refund if the size of the garment is incorrect within 30 days of purchase.  Please note, garments will not be refunded for change of mind.  All garments must be returned in their original condition, unworn, unwashed and with tags attached via trackable methods to ensure safe and documented delivery (exchange postage paid for by the customer).

CURRENCY, TAXES AND DUTY

Note that all product prices indicated and payments made on this site are in AUD currency.  All international customers are responsible for the customs rates within their own country.  fridayiminlovexo will declare total value paid on international shipments and must include an invoice for customs should they require it.

Unfortunately we cannot put a lower value on the parcel.